The 2019 NetMath Award for Outstanding Service goes to Zac Schoenrock. Zac joined NetMath in 2013 and currently serves as our Senior Instructional and Advising Specialist and oversees our mentor program. Over the years Zac has advised and taught thousands of students in our online math courses. Since taking over the mentor program in 2015, Zac has improved every aspect of the program’s infrastructure. He finds, hires, trains, and manages NetMath mentors. He has introduced several successful initiatives to revitalize the program - a mentor promotional pathway with regular feedback, reviews and time for mentors to reflect on their performance, mentor development sessions and informational workshops every semester, and mentor awards and certificates to reward mentors for their contributions. Mentors constitute the largest group of NetMath employees and are our most public face, and Zac’s efforts are reflected in the success of students in our courses.  

Zac’s tireless dedication and commitment are a credit to NetMath. He promotes a positive atmosphere at work and is liked and respected by all of his colleagues in the program.