COVID-19 FAQ at NetMath
No, the NetMath program is fully operational and running. Course registrations are being processed as usual and students are able to continue working in their course.
In compliance with directives from the University of Illinois, our staff members are working remotely. However, our physical office building on the university campus is currently closed. You can still call our office number and calls will be forwarded to our remote staff during regular work hours. It is best to reach our office by email at netmath@illinois.edu. We appreciate your patience as we are handling a higher volume of inquiries than normal.
Course registrations have not been impacted. Students can still submit registration requests as planned. The Center for Innovation in Teaching & Learning (CITL) is continuing to process registrations as normal.
Yes, NetMath courses will continue to run as scheduled. The University of Illinois campuses are limiting face-to-face interactions to reduce the chances of exposure. Students should continue to contact their mentor or instructor as listed in their course.
For a number of students, the multiple closings of schools and other public institutions have impacted proctoring options. NetMath is working on a remote proctoring option for students. Details will be sent once a model is in place.
For students whose NetMath course is ending soon, we will make allowances for you to complete your exam(s). Please contact our office at netmath@illinois.edu regarding your situation.
Currently, all campus mail delivery at the University of Illinois is on hold. Once campus offices reopen, all held mail will be distributed appropriately. Please encourage your proctor to send scans of completed exams electronically to proctor@netmath.illinois.edu for a faster grading turnaround.
As we are moving to a new process, turnaround time is likely going to take longer. We appreciate your patience and understanding. We are working to make this transition as efficient as possible for both students and staff.
Please contact NetMath at netmath@illinois.edu for more specific questions.