Withdrawals and Refunds
Please note that withdrawals and refunds are processed by the Center for Innovation in Teaching and Learning (CITL) unit. For your convenience, we have included the text of the withdrawals and refunds policy below. The primary source of that information is located here.
NetMath Drop and Refund Policy
To drop or withdraw from a course, students must submit a completed Change of Status Form, selecting "Drop Course" and filling in the rest of the relevant information. Students who wish to withdraw from either program may do so at any time during the course timeframe. Tuition refunds and/or credits are processed according to the pro-rata refund policy. For high school students enrolled in a nine-month term, the refund period is based on a student’s course enrollment date; the percentage of tuition refunded decreases on a monthly basis.
For adult students enrolled in a 16-week term, the pro-rata tuition refund timeframe is calculated as follows: A student's start date is set as two weeks after our office officially registers a student in a course (the two-week delay between registration and course start date in 16-week sections is intended to allow time to acquire software and resolve technical issues). The end date is the date that our office receives a student’s Change of Status form. Students in 16-week courses have 10 weeks from their enrollment date in which to drop or withdraw from a course and still receive a partial tuition refund.
The pro-rata refund policy is always effective regardless of whether a student did or did not begin a course. The administrative course fee is non-refundable. For questions about dropping NetMath courses and to verify eligibility for a partial tuition refund, contact us at 800-252-1360, ext. 36305, or by e-mail.
The Change of Status Form asks for a CRN (Course Reference Number) as well as a student's UIN. The CRN for your course may be found in the upper right hand corner after clicking on your course on the CITL course catalog page. You may find your UIN here.