Withdrawals and Refunds
Withdrawals and refunds are processed by the Center for Innovation in Teaching and Learning (CITL) . Below is a summary of the withdrawals and refunds policy. For the full policy, click here. A student refund reference guide is posted here.
NetMath Withdrawal and Refund Policy
To withdraw from a NetMath course, students must submit a completed Change of Status Form, selecting "Drop Course" and filling in relevant information. Students who wish to withdraw from a course may do so at any time during their course time frame. Tuition refunds or credits are processed according to the following:
For high school students enrolled in a nine-month term, the refund period is based on the student's course enrollment date; the percentage of tuition refunded decreases on a monthly basis.
For adult students enrolled in a 16-week term, the pro-rata tuition refund timeframe is calculated as follows: A student's start date is set as two weeks after CITL officially registers a student in a course (to allow time to access the courseware and resolve tech issues). The end date is the date the Change of Status form is received in our office. Adult students have 10 weeks from their enrollment date in which to withdraw from a course and still receive a partial tuition refund.
The pro-rata refund policy is always effective regardless of whether a student did or did not begin a course. Administrative course fees are non-refundable. For questions about withdrawing from NetMath courses, contact us at firstname.lastname@example.org